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DURAGO EP COATED - Disc Brake Rotor And Hub Assembly - PR6 BR54029-02
DURAGO EP COATED - Disc Brake Rotor And Hub Assembly - PR6 BR54029-02
DURAGO EP COATED - Disc Brake Rotor And Hub Assembly - PR6 BR54029-02
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Disc Brake Rotor And Hub Assembly - Durago Ep Coated - Precision balanced non-directional swirl finish (Part Number: BR54029-02)

  • Price:   $  89.66

  • Availability: In Stock (12)

Check The Fit

  • CTO: CN
  • Emission Code: 1
  • Harmonized Tariff Code (HTS): 8708305030
  • Life Cycle Status Code: 2
  • Life Cycle Status Description: Available to Order
  • Remanufactured Part: N
  • Abbreviated Product Description: BRKRTRADHB
  • Associated Comments: Brake Rotor may or may not have additional inspection or set screw holes.
  • Application Summary: Ford Explorer 1995-2001 Ford Ranger 1998-2011 Mazda B2300 2001-2010 Mazda B2500 1998-2001 Mazda B3000 1998-2007 Mazda B4000 2000-2009 Mercury Mountaineer 1997-2001
  • AAIA Part Type Description: Disc Brake Rotor and Hub Assembly
  • Extended Product Description: Engineered to high metallurgical standards, precision balanced, and non-directional swirl finish eliminates the need for machining prior to installation.
  • Product Description - Invoice: Vented Brake Rotor and Hub Assembly
  • Key Search Words: Replacement Premium Electrophoretic Brake Rotor and Hub Assembly Premium Electrophoretic Brake Rotor and Hub Assembly
  • Label Description: DuraGo(R) Premium Electrophoretic Brake Rotor
  • Marketing Description: DuraGo(R) has engineered a new line of Electrophoretic Coated Brake Rotors that offer dynamic performance with the utmost in corrosion resistance. Our new Premium Brake Rotors have superior esthetics and pricing values that will strike a chord with the professional installer and automotive enthusiast. Premium Core Technology Allows for tighter tolerances and cleaner castings. With this process, non-machined areas of the rotors are more detailed. Machine Balanced for smooth braking. Multiple Vane configurations for heat dissipation. Non-Directional Swirl Finish promotes brake pad bedding and eliminates the need for machining prior to installation.
  • Short Product Description: Brake Rotor and Hub
  • Shipping Restrictions: Pallets are single stack only.
  • Slang Description: Painted Rotor Coated Rotor Black Hat Rotor Disc Brake Rotor and Hub
  • UN/SPSC Description: Disc brake rotors
  • ABS Tone Ring Included: Yes
  • Cross Drilled: No
  • Directional or Non-Directional Brake Surface: Non-Directional
  • Discard Thickness: 24.7 MM
  • Discard Thickness: 0.97 IN
  • Inner Bearing Cup Included: Yes
  • Mounting Bolt Hole Circle Diameter: 4.5 IN
  • Mounting Bolt Hole Circle Diameter: 114.3 MM
  • Nominal Thickness: 26 MM
  • Nominal Thickness: 1.02 IN
  • Outer Bearing Cup Included: Yes
  • Overall Height: 4.25 IN
  • Overall Height: 107.9 MM
  • Rotor Outside Diameter: 11.27 IN
  • Rotor Outside Diameter: 286.3 MM
  • Rust Resistant Coating: Yes
  • Slotted: No
  • Solid Or Vented Type Rotor: Vented
  • Stud Quantity: 5
  • Stud Thread Size: 1/2-20 IN
  • Wheel Studs Included: Yes

Product Details

Manufacturer:
Durago Ep Coated
Part Number:
BR54029-02
Manufacturer Part Number:
BR54029-02
Description:
Disc Brake Rotor And Hub Assembly
Long Description:
Precision balanced non-directional swirl finish
Part Type:
Disc Brake Rotor And Hub Assembly
Category:
Brake
Subcategory:
Drums And Rotors
Sales Rank:

Technical Details

Condition:
New
Product Fit:
Direct Fit
Weight:
21.56 lbs.
Height:
4.75"
Width:
12.25"
Length:
12.25"
UOM:
EA
Quantity Sold:
Sold individually
Qty Per Application:
2
Minimum Order Qty:
1
Item GTIN:
756632235876
Item Location:
DORAL, FLORI

Specifications

CTO
CN
Emission Code
1
Harmonized Tariff Code (HTS)
8708305030
Life Cycle Status Code
2
Life Cycle Status Description
Available to Order
Remanufactured Part
N
Abbreviated Product Description
BRKRTRADHB
Associated Comments
Brake Rotor may or may not have additional inspection or set screw holes.
Application Summary
Ford Explorer 1995-2001 Ford Ranger 1998-2011 Mazda B2300 2001-2010 Mazda B2500 1998-2001 Mazda B3000 1998-2007 Mazda B4000 2000-2009 Mercury Mountaineer 1997-2001
AAIA Part Type Description
Disc Brake Rotor and Hub Assembly
Extended Product Description
Engineered to high metallurgical standards, precision balanced, and non-directional swirl finish eliminates the need for machining prior to installation.
Product Description - Invoice
Vented Brake Rotor and Hub Assembly
Key Search Words
Replacement Premium Electrophoretic Brake Rotor and Hub Assembly Premium Electrophoretic Brake Rotor and Hub Assembly
Label Description
DuraGo(R) Premium Electrophoretic Brake Rotor
Marketing Description
DuraGo(R) has engineered a new line of Electrophoretic Coated Brake Rotors that offer dynamic performance with the utmost in corrosion resistance. Our new Premium Brake Rotors have superior esthetics and pricing values that will strike a chord with the professional installer and automotive enthusiast. Premium Core Technology Allows for tighter tolerances and cleaner castings. With this process, non-machined areas of the rotors are more detailed. Machine Balanced for smooth braking. Multiple Vane configurations for heat dissipation. Non-Directional Swirl Finish promotes brake pad bedding and eliminates the need for machining prior to installation.
Short Product Description
Brake Rotor and Hub
Shipping Restrictions
Pallets are single stack only.
Slang Description
Painted Rotor Coated Rotor Black Hat Rotor Disc Brake Rotor and Hub
UN/SPSC Description
Disc brake rotors
ABS Tone Ring Included
Yes
Cross Drilled
No
Directional or Non-Directional Brake Surface
Non-Directional
Discard Thickness
24.7 MM
Discard Thickness
0.97 IN
Inner Bearing Cup Included
Yes
Mounting Bolt Hole Circle Diameter
4.5 IN
Mounting Bolt Hole Circle Diameter
114.3 MM
Nominal Thickness
26 MM
Nominal Thickness
1.02 IN
Outer Bearing Cup Included
Yes
Overall Height
4.25 IN
Overall Height
107.9 MM
Rotor Outside Diameter
11.27 IN
Rotor Outside Diameter
286.3 MM
Rust Resistant Coating
Yes
Slotted
No
Solid Or Vented Type Rotor
Vented
Stud Quantity
5
Stud Thread Size
1/2-20 IN
Wheel Studs Included
Yes

The DURAGO EP COATED Disc Brake Rotor And Hub Assembly contains no remanufactured components, and is designed to operate in either city or highway driving.

Year Make Model Engine Notes
2011FordRanger2.3L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2011FordRanger4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2010FordRanger2.3L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2010FordRanger4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2010MazdaB23002.3L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2009FordRanger2.3L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2009FordRanger4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2009MazdaB23002.3L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2009MazdaB40004.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2008FordRanger2.3L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2008FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2008FordRanger4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2008MazdaB23002.3L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2008MazdaB40004.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2007FordRanger2.3L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2007FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2007FordRanger4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2007MazdaB23002.3L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2007MazdaB30003.0L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2007MazdaB40004.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2006FordRanger2.3L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2006FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2006FordRanger4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2006MazdaB23002.3L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2006MazdaB30003.0L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2006MazdaB40004.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2005FordRanger2.3L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2005FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2005FordRanger4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2005MazdaB23002.3L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2005MazdaB30003.0L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2005MazdaB40004.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2004FordRanger2.3L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2004FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2004FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2004FordRanger4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2004MazdaB23002.3L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2004MazdaB30003.0L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2004MazdaB40004.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2003FordRanger2.3L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2003FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2003FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2003FordRanger4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2003MazdaB23002.3L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2003MazdaB30003.0L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2003MazdaB30003.0L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2003MazdaB40004.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2002FordRanger-L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2002FordRanger-L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2002FordRanger2.3L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2002FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2002FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2002FordRanger4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2002MazdaB23002.3L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2002MazdaB30003.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2002MazdaB30003.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2002MazdaB40004.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2001FordExplorer4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2001FordExplorer5.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2001FordRanger-L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2001FordRanger-L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2001FordRanger2.3L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2001FordRanger2.5L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2001FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2001FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2001FordRanger4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2001MazdaB23002.3L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2001MazdaB25002.5L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2001MazdaB30003.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2001MazdaB30003.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2001MazdaB40004.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2001MercuryMountaineer4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2001MercuryMountaineer5.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2000FordExplorer4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2000FordExplorer4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2000FordExplorer5.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2000FordRanger-L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2000FordRanger-L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2000FordRanger2.5L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2000FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2000FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2000FordRanger4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
2000MazdaB25002.5L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
2000MazdaB30003.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2000MazdaB40004.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2000MercuryMountaineer4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
2000MercuryMountaineer5.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1999FordExplorer4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1999FordExplorer4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1999FordExplorer5.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1999FordRanger-L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
1999FordRanger-L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
1999FordRanger2.5L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
1999FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
1999FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
1999FordRanger4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
1999MazdaB25002.5L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
1999MazdaB30003.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1999MazdaB30003.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1999MercuryMountaineer4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1999MercuryMountaineer5.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1998FordExplorer4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1998FordExplorer4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1998FordExplorer5.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1998FordRanger-L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
1998FordRanger2.5L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
1998FordRanger3.0L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
1998FordRanger4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD, 4-Wheel ABS; Quantity needed per vehicle: 2
1998MazdaB25002.5L[Disc Brake Rotor And Hub Assembly] Front; Quantity needed per vehicle: 2
1998MazdaB30003.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1998MercuryMountaineer4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1998MercuryMountaineer5.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1997FordExplorer4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1997FordExplorer4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1997FordExplorer5.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1997MercuryMountaineer5.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1996FordExplorer4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1996FordExplorer5.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2
1995FordExplorer4.0L[Disc Brake Rotor And Hub Assembly] Front; RWD; Quantity needed per vehicle: 2

Warranty Information

New products purchased from our store are covered by a manufacturer warranty. Other than applicable manufacturer warranties, or as otherwise provided in these Terms & Conditions, there are no warranties, express or implied for any of our products, and we specifically disclaim any warranty of merchantability or fitness for a particular purpose for tires, aftermarket wheels, and tire & aftermarket wheel packages.

For other parts, we provide a limited warranty of 6MTH / 12K MILES from the date received by the original purchaser or installer, unless otherwise specified, which covers the replacement of a defective part(s). The warranty applies only to parts replacement with same or better quaity. For such cases, a full refund will be issued to the original purchaser. A refund or an exchange of a defective part will be processed only if it is accompanied by the original sales invoice. All items must be in their original condition and must not be damaged due to incorrect installation upon return. The warranty is limited only to the original purchaser and is non-transferable. 

  1. All items are given a limited 6MTH / 12K MILES warranty period by the manufacturer. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer. 
  2. Under NO circumstances will our liability exceed the amount of the original sale.
  3. Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.
  4. The warranty does not cover airfreight charges, labor expenses, towing expenses, or rental car expenses resulting from installation errors. Return shipping is the responsibility of the buyer. We will not reimburse any return shipping charges incurred.
  5. All returned items must have the RA (Return Authorization) number written outside the shipping box prior to return. The RA Numbers can be obtained by creating a return from within your account. Returned items without RA numbers will not be accepted. 
  6. Our liability does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under warranty. Because the customer is the shipper, he/she is the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer. 
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